The Client
CNA Simulations was created by Dr. Charlene Brown in 2020. This virtual learning platform was a way to bridge the gap in training new certified nursing assistance and other healthcare professionals. It is now being implemented as the standard for training CNAs nationwide.

Challenge
Dr. Brown reached out to my team to conduct a comprehensive audit of the user experience and design of the platform's teacher-facing interface. There had been a number of complaints with the user experience and she wanted to understand the root cause. 

Solution
The team focused on building out the scenario page and breaking each section up by skills so teachers could assign only what they were currently teaching. We also redesigned the navigation for the site to make it easer for the User to find where they needed to go.